Question 1

What makes De Nieuwe Arts different from other occupational health services?

Accepted Answer

We believe in ownership, clarity and collaboration. We don't just focus on sickness absence—we focus on what's possible. Through clear communication, practical advice and a structured approach, we help both employers and employees move forward.

Question 2

What does working with De Nieuwe Arts look like in practice?

Accepted Answer

You'll work with a dedicated client team that knows your organisation. We respond quickly, think proactively and provide clear, practical advice, helping you stay in control throughout the process.

Question 3

Who is my dedicated point of contact?

Accepted Answer

You'll have a dedicated contact within our team who knows your organisation and ensures clear communication, coordination and continuity throughout our partnership.

Question 4

When should we involve the occupational health physician?

Accepted Answer

We recommend involving the occupational health physician if recovery takes longer than expected, there are questions about an employee's fitness for work, or the process is no longer progressing as planned. When in doubt, it's better to involve us sooner rather than later.

Question 5

How do we schedule appointments with the occupational health physician?

Accepted Answer

Appointments can easily be scheduled through our online system or by contacting our Secretariat. We'll work with you to arrange appointments as quickly and efficiently as possible.

Question 6

What do you expect from us as an employer?

Accepted Answer

We value active involvement. Stay in regular contact with your employee, take ownership of the process and work together to find sustainable solutions.

Question 7

How do we stay in control of the absence management process together?

Accepted Answer

By reviewing progress regularly, making clear agreements and maintaining open communication. We'll support you every step of the way, helping you stay in control and keep the process moving forward.

Frequently asked questions

For employers

For employees

Other questions

Can’t find your question here?

Frequently asked questions

For employers

What makes De Nieuwe Arts different from other occupational health services?

What does working with De Nieuwe Arts look like in practice?

Who is my dedicated point of contact?

When should we involve the occupational health physician?

How do we schedule appointments with the occupational health physician?

What do you expect from us as an employer?

How do we stay in control of the absence management process together?

For employees

Can I reschedule or cancel my appointment?

I have an appointment, but my consultation hasn't started yet. What should I do?

I have another question about my appointment. Who can I contact?

How do you protect my privacy?

Other questions

Is De Nieuwe Arts a certified occupational health service?

Are your locations wheelchair accessible?

My question hasn't been answered. What should I do?

Can’t find your question here?